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Welcome

Welcome to the Home Call Centre website for the charity sector.

Home Call Centre offers a new, unique, lowest-cost solution for charities that provide helpline or call centre services.

Our vision is to enable all charities to access and use our technology so they can provide these vital support services at a significantly reduced cost. At the same time they can protect existing staff and create new employment opportunities for supporters and volunteers.

We are not a traditional call centre or just an outsourcing company. Home Call Centre wants to help you homesource! Home Call Centre offers charities:

  • the lowest-cost solution available for in-bound call services
  • nominal set up costs
  • employment for house-bound people
  • complete flexibility and control
  • the ability to homesource your existing call services
  • plug into HCC’s own home-based agents for overflow or disaster recovery work
  • the ability to reduce your carbon footprint